F A Q
Q: What grade of quality for the items on your site? Are they real?
A: All our products are super mirror image quality replicas, not original ones; we make them with reference to the authentic item in hand. We use the highest quality material and guarantee the AAA quality. All our products are super mirror image quality replicas.
Q:Where are your bags made?
A:Our bag factory is in South China.
Q£oDo you have Min quantity?
A£oNo, can buy 1 item for each design, can also buy 1 item.
Q£oCan you ship directly to different addresses worldwide? Do you accept Drop Ship?
A£oYes, For dropship, for instance, price on our website is $ 80, dropship to USA it's $80 + $15 = $95.
In the parcel only have the contact of the Courier company, your customer only know it's from China. We will also GUARANTEE that your customers are not made aware any of our contact details!
Q:Does the prices on your site including the shipping?
A: No. the price on our site doesn?ˉt including shipping.
Q£oHow long can I receive my bags after I paid you?
A£oNormally will ship in 2 Business days after payment, but sometimes cause of China custom, it may take more days.
The time for courier: It takes about 4 to 6 business days to reach USA and Australia and Canada, if from Europe, takes 7 to 15 business days.
Q: How can I know my order status?
A: Once we send the bags, we will send you an E-mail for the estimated arriving date and give you a tracking number if you choose EMS, with which you can check the status of your order online. If it's Registered Air Mail, it's not trackable.
Q:In which circumstance, we provide replacement?
A:If customer find the item is not the same as actual picture or description. or there is some broken on item, we provide replacement. when you received goods, and find defective items, you should tell us in next 3 days. Customers must bear the shipping cost if you return the defective items to us. Please make sure it's in unused condition and original packaging.
Please put the item number(same as on our website) and your email address in the parcel.
Q:How much is your shipping fee?
A:We make no profit from shipping costs and can only quote prices based on your final requirements. We are constantly negotiating with our shipping agents to improve this service and only offer up to date pricing. If however you would prefer to arrange your own delivery, please feel free to do so.
Meanwhile you can save a lot of money on shipping if you follow these tips below:
1.Try your best to make your parcel contain 3-5 handbags in each delivery other than 1 item, since ship 1 bag cost 28-35USD, ship 2 bags cost 40-50USD, ship 3 bags cost 40-60USD, ship 4 bags cost 45-68USD, ship 5 bags cost 50-78USD. As you can see, the average shipping cost gets lower & lower if each parcel shipment have 3 ¨C 4 ¨C 5 bags
2.Order some smaller sized merchandise with handbags, this way we can put them inside the bigger sized handbags, save a lot of space & shipping cost as well
3.For customs safety reason, we suggest ship no more than 5 normal size handbags each shipment
4.EMS/ HongKong EMS shipping charged by actual weight of the parcel, so doesn?ˉt matter our parcel is big or small by volume cubic meters
5.DHL / TNT / UPS / HongKong TNT shipping charged by volume cubic meters, so try not to order big sized merchandise or boxes with your orders while you want to choose DHL / TNT / UPS / HongKong TNT as shipping service, or you can order some other smaller sized merchandise to fill into the big sized items or boxes, this way you can save a lot of $$$ on shipping
Q:Can you guarantee your items can pass our custom? Do I need to pay anything?
A:In most case(99%) you can receive our parcels, sent by door to door courier,but if seized by your custom,we will refund 20% of the value to your next order.If bags not left China and seized by custom at our end, we will refund 100% to you.
You may need to pay a little duty fee, but in most case no need,depends on your country custom policy. This discount will be held by our accounts department and released once we have received proof of seizure from issued customs documents. ( Faxed or photocopies Not Excepted ) All documentation will be returned to you.
Q:Can you supply other kinds of products other than those on the website ?
A:Yes, just write us about your requirements, preferably with pictures. We will try out best to locate the qualified factory.